We'd love to hear from you.

Most clear photos work beautifully. After you order, we prepare a free digital proof so you can see exactly how your crystal will look — nothing is engraved until you approve it.

Your crystal is engraved and ships the next business day after you approve the proof. U.S. delivery typically takes 3–4 days after shipping.

Yes — you can cancel within 48 hours of ordering. Once your order has shipped we can't change the delivery address, so please double-check it at checkout.

We offer a free remake guarantee. If your crystal arrives damaged or the engraving isn't right, we'll remake it free of charge — just email us a photo.